About Us
Who We Are
MyMiles is an investment by China National Aviation Holding Travel Service and one of its four biggest business units. We offer a wide range of travel products. Although we are a still young website, we¡¯ve made a go of establishing an extensive network of partners ¨C up to now, we¡¯ve forged partnerships with over 3,000 domestic hotels, and our partnership with Pegasus Solutions of the US has put us in a position to book for customers over 60,000 hotels around the world;in addition, we¡¯ve signed contracts with 19 domestic airlines and 20 foreign airlines. |
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What We Do
By our affiliation with China National Aviaiton Holding, we provide a wide spectrum of travel products to meet the needs of business and leisure travelers, including hotel booing, ticket booking, VIP service, business travel management, and the like. Our MyMiles Card helps customers accruel mileage on Air China, no matter which hotel you will stay in or which airline you will fly on, and the mileage in MyMiles Card can be credited to your Air China PhoenixMiles mileage accountor be used for awards. Qualifying expenses of custoemrs in booking flights or hotels count towards the mileage. |
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Commitment to Excellence
¡°From the first day MyMiles was born, how customers can experience us and benefit from our offers is always at the forefront of our mind,¡± said Managing Director Wu Gang.
At MyMiles, we live these precious values: customer orientation, uncompromising integrity, respect, teamwork and innovation that make a difference in our services to you. Our service system featuring a well-conceived mix of frontline customer managers and backstage technical support ensures that you can makethe most of our professional, excellent, efficient and attention-to-detail services. We combine our expertise in aviation with first hand knowledge of the hospitalityindustry. We also employ seasoned experts and advisors. What we are doing is intended to give ourselves the ability to sort out as many problems as possibleand address customer needs. We value your trust. We believe good communication can make us work with you better. We anticipate your needs. We use your standards of good service to judge how well we do. |
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| Advantages We are proud of our team of professionals in aviaiton, IT and hospitality industry and our close partnerships with the world¡¯s most blue-chip hotels and airlines. Our extensive network of international contacts, proven expertise and practical experiences all keep us always in the loop and put us in a position to keep abreast of the latest industry developments. |
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